Policies
Accessibility Statement
Effective date: October 29, 2026 · last reviewed October 29, 2026
We want everyone to be able to learn with us. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA across this site and our class platform.
What we do
- Human-edited captions and on-page transcripts for every class video
- Verbal descriptions of what's happening on screen ("I'm tapping concealer under the outer corner")
- Keyboard-usable navigation, quiz and forms, with visible focus
- Motion that respects your "reduce motion" setting, plus a pause control on the home page
- Color contrast checked against AA
1:1 accommodations
Tell us what helps: longer sessions at the same price, a written agenda in advance, captions during the call, or a slower pace. Just note it in your request.
Known limitations
The interactive shade wheel on the home page is decorative; the same guidance is given in text next to it. Our lesson player's chapter list is keyboard-accessible, but its speed menu currently needs two Tab presses to reach — a fix is scheduled for December 2026.
Feedback
Email accessibility@mirrorhourclass.com or call (704) 912-4387 (Mon–Fri, 9 a.m.–6 p.m. ET). We aim to reply within 2 business days, and we'll provide any class content in an alternative format on request.